Privacy Policy of SIM Factor S.A.

1. Data Controller

The data controller of your personal data is SIM Factor S.A., headquartered at ul. Wenecka 12, 03-244 Warszawa, Poland.
You can contact us in the following ways:

  • Email: biuro@simfactor.eu
  • Postal address: ul. Wenecka 12, 03-244 Warszawa, Poland
  • Phone: +48 509 566 665
  • Website: www.simfactor.eu

2. Scope and Purpose of Data Processing

We process your personal data for the following purposes:

  • Contract execution – your data is necessary for signing and executing agreements with SIM Factor S.A. and fulfilling the resulting obligations.
  • Handling inquiries and communication – if you contact us via email, contact form, or phone, your personal data will be processed to respond to your inquiries.
  • Marketing activities – if you have given your consent, we may send you marketing information about our products and services.
  • Legal compliance – e.g., for bookkeeping, tax settlements, and sharing data with authorized entities.
  • Service improvement – analyzing website traffic, customer satisfaction surveys, and optimizing our offerings.

3. Legal Basis for Processing

Your data is processed based on:

  • Article 6(1)(a) of the GDPR – when you have given consent for a specific purpose;
  • Article 6(1)(b) of the GDPR – when processing is necessary for contract execution or actions preceding its conclusion;
  • Article 6(1)(c) of the GDPR – when processing is required for legal compliance;
  • Article 6(1)(f) of the GDPR – when processing is necessary for the legitimate interests of the controller.

4. Data Retention Period

Your data will be stored:

  • No longer than necessary for the intended purpose;
  • As required by law – e.g., for 5 years in the case of accounting documents;
  • Until you withdraw your consent – in cases where processing is based on your consent (e.g., marketing activities).

5. Recipients of Personal Data

Your data may be shared with the following recipients:

  • Entities processing data on our behalf – e.g., IT service providers, hosting providers, payment operators;
  • Partner companies – e.g., subcontractors and logistics providers;
  • Public authorities – where required by law;
  • Legal, accounting, and consulting service providers.

6. Rights of Data Subjects

You have the right to:

  • Access your data and obtain a copy;
  • Rectify inaccurate or outdated data;
  • Erase data (“right to be forgotten”), if no further processing is justified;
  • Restrict processing – if you contest the accuracy or lawfulness of processing;
  • Data portability to another controller;
  • Object to processing based on legitimate interest;
  • Withdraw consent – when processing is based on your consent.

7. Cookies

Our website uses cookies to:

  • Ensure proper website functionality;
  • Analyze traffic and optimize content;
  • Personalize advertisements and offers.
  • You can manage cookies in your web browser settings.

8. Changes to the Privacy Policy

SIM Factor S.A. reserves the right to amend this Privacy Policy. The latest version of the document will always be available on our website.

Last updated: 10.06.2024